Firestone Complete Auto Care

Sarah Barnett 4 weeks ago

great staff, we had a car emergency while on vacation and they got my car is ASAP and fixed a part within 2 hours but that part would’ve taken a day or two super friendly staff, professional, and understanding highly recommend

Martin Flores 2 months ago

Absolute jokes and scam artists here. A simple patch on a BRAND NEW TIRE turned into an unnecessary tire sale as soon as I left my wife to attend to other things. They took FULL advantage of a woman here and it is the worst mechanic practice I’ve ever experienced. Full of crap here at this place. HIGHLY do no recommend.

Stephanie Gonzales 2 months ago

Great place! We needed a fix on our tire and they got us fixed up in no time! They were super nice and accommodating Restrooms were super clean as well.

Laura Gagan 3 months ago

I have been going here for years. From tires to oil changes and brakes. My car will be 10 next year and I love her. Huge thanks to Jesse and the guys for always taking such good care of me and my car. Excellent service!!! For a girly like me, they always tell me price and timeframe upfront. It’s usually quick service and very affordable. Hands down trust them & have for a very long time.

celest valadez 5 months ago

I’ve brought both of my vehicles here for maintenance and I’ve been very pleased with the work, the recommendations, and the staff. Everyone is very friendly and welcoming. I’ve spoken with Sal over the phone and I’ve dealt with Cesar in person & each time is a pleasant experience. Pricing is very affordable as well! Highly recommend!

Peter Polanco 6 months ago

Great experience with staff, they answered all my questions, replaced my bad tire very quickly and made sure all my tires were inflated properly. Very happy with vehicle alignment as well. Good team of staff, very helpful. Definitely worth going to if you need help with suspension and tires.

curtis wilkerson 7 months ago

This will be an honest critique. I have been to 2802 Leopard St in Corpus Christi for close to 3 yrs now and 75% of time my truck is never taken into the bays on time. Today I waited 40 minutes past my appt time b4 I had enough waiting. I left. Salvador is very considerate and kind. This isn't about him personally. I understand employees late, sick, or even quiting leaving businesses behind schedule but not 75% of time. No one should ever have to consistently wait way past their appt time. Corporate America could care less about customer service any more. They overbook appts for services and let you wait. No such thing as corporate consideration for their customers. A phone call telling you they are behind schedule would be putting your customers first instead of waiting so long. But that don't happen anymore. Companies need to schedule appts according to work being done before your appt. But companies would rather overbook and have customers wait than schedule appts according to work schedule. We spend $1000+ at places like Firestone and get treated like we don't matter. Big deal now. You have our $$$ so now you sit and wait way past yr appt for bal/rot and alignments. No excuse f

TONY Martinez Edited 7 months ago

HORRIBLE PLACE, Don't buy tires here. I bought 4 tires came in for flat repair told me nail was side ways not repairable. When I declined over the phone, stating I would take tire somewhere else. Not going to pay $167.00 with warranty coverage for another tire. THEY TOOK THE NAIL OUT & DROVE A SCREW THRU THE TIRE WHERE THE NAIL WAS SIDEWAYS. TOLD ME IT WAS ALWAYS A SCREW IN THERE NOT A NAIL. THEY SABOTAGE MY TIRE SO I WOULDN'T BE ABLE TO FIX IT SOMEWHERE ELESE. DISCOUNT TIRE FIXED MY TIRE FOR FREE SAID IT WAS STILL REAPAIRABLE WITH NO DRIVING HAZARD. NEED TO TEACH YOUR TECH HOW TO REPAIR TIRES INSTEAD OF SELLING CUSTOMERS NEW TIRES EVERY TIME THEY GET A FLAT.